At WordPressExpert, we focus on client satisfaction to deliver exceptional WordPress solutions. However, we understand that situations may arise where a refund is necessary. Please read our refund policy carefully to understand the conditions under which refunds are issued.

Advance Payment Terms

  • For all projects, a 50% advance payment of the total project cost is required before any work begins. This advance is essential to reserve our time and resources for your project.
  • By making this advance payment, you agree to the terms outlined in this refund policy.

Refund Conditions

Our goal is to provide high-quality WordPress solutions, but if you are not completely satisfied with our service, you may be eligible for a refund under the following conditions:

15-Day Refund:

  • Refund requests must be made within 15 days from the date of the initial project commencement.
  • Requests submitted after this 15-day period are not eligible for a refund.

Project Status:

  • Refund eligibility will be evaluated based on the current status of the project and the amount of work completed.
  • If significant progress has been made on your project (e.g., design approvals, development stages or custom code), only a partial refund will be issued.

Non-Refundable Circumstances:

Refunds are not provided in the following cases:

  • Requests made after the 15-day period.
  • If a project has been completed or delivered.
  • For changes in scope or additional requests outside the initial agreement.

Refund Process

  • If you meet the refund eligibility criteria, our team will assess the project’s progress and discuss the refund amount with you.
  • Approved refunds will be processed within 7-10 business days via the original payment method.

Contact Us

If you have questions about our refund policy or want to request a refund, please contact us. 

Email: info@wordpreesexpert.com

Experience:

5 Years of Experience

Muhammad Noraiz Maqbool

WordPress and Shopify Designer

“For him, every website is an opportunity to create a digital masterpiece”. 

With a BS in Computer Science, he turned his passion for design into WordPress and Shopify expertise. He is like an artist balancing creativity with functionality to build sites that are intuitive and engaging. To him, great design is about more than visuals; it’s about creating an experience that users remember and clients are proud to showcase.

He believed that a well-designed website can make all the difference. Known for his attention to detail and innovative touch, Noraiz designs websites that are as functional as they are beautiful, to reflect each brand’s personality. For him, it’s not just about design. It’s about leaving a lasting impression.

Experience:

8 Years of Experience

M Tauseef

Full Stack WordPress Developer

“Development isn’t just about coding, it’s about crafting a digital experience for him” 

With a BS in Computer Science, he began as a full-stack developer, blending technical precision with a designer’s eye to make sites feel effortless. Over the years, he’s known for his ability to translate complex requirements into clean, functional and visually striking websites. 

Tauseef treats each project as a fresh opportunity to innovate, finding joy in every detail, from the smallest line of code to the grandest design feature. He’s the kind of developer who doesn’t just build sites, he brings ideas to life online. He has honed his skills as a Full Stack WordPress Developer, mastering both the front-end artistry and back-end logic.

Experience:

12 Years of Experience

Jamshaid Afzal

CEO & Senior WordPress Developer

“From creating his first live website to managing a web agency”

Jamshaid’s journey began with a simple mission to merge technical skill with strategic insight. With a BS in IT, Microsoft Data Analyst certification and eight years of hands-on experience, he’s now the driving force behind our team’s success. Both as CEO and lead developer. 

Balancing his technical talent with analytical insight, he ensures every project aligns perfectly with clients’ goals, helping their businesses grow with confidence in a digital-first world.His expertise are the backbone of our projects, making sure they are not just launched but leaves a lasting impact.

Experience:

12 Years of Experience

Iqbal Afzal

Marketing Lead

“From his first marketing post to Successful marketing and branding campaigns.”

With years of hands-on experience in driving successful marketing campaigns, Iqbal brings a strategic yet creative approach to our team. Holding a BBA degree with a rich portfolio of diverse marketing roles, he excels at crafting strategies that attract and engage. Iqbal’s deep expertise in market dynamics and brand positioning makes him a real gem. 

 Iqbal has a rare ability to turn numbers into stories and insights into results, guiding our team and clients alike through the trends of the marketing world. There’s one thing he believes in, that every brand has a story waiting to be told. He’s here to make sure it’s unforgettable.

Experience:

3 Years of Experience

Zarnab Siddique

SEO Content Writer & Editor

“From her first storytelling draft to compelling conversional landing pages”

Zarnab started with her passion for turning ideas into captivating content. Storytelling led her to a career in SEO content writing and editing. Where words become powerful tools for growth. With a BBA degree and three years of experience, Zarnab brings a strategic edge to content creation, merging creativity with data-driven insights.

Her expertise ensures that every piece she writes not only compels the readers but also ranks effectively on search engines. Making her a valuable force behind our content success. For Zarnab, great content isn’t just about keywords. It’s about connection, impact and driving real results.

Experience:

3 Years of Experience

Ahmad Ullah

WordPress Designer

“Exploring the latest web trends or dreaming up his next big web project!”

Ahmad Ullah’s journey into WordPress design started with a simple interest in tech and creativity. With three years of experience and an FSc degree, he’s all about making websites that don’t just look good but they also feel right. Ahmad’s designs bring brands to life, making sure every site he builds is both eye-catching and easy to use. 

He’s the guy who bridges the gap between what looks cool and what actually works, bringing a fresh, creative touch to every project.Whether it’s a sleek portfolio or a bustling e-commerce site, he’s all about giving brands a digital personality that shines. When he’s not designing, you can find him exploring the latest web features, discovering the field. 

Experience:

4 Years of Experience

Ayesha Bilal

WordPress Designer

“From her first design to creating full creative functional WordPress sites”

Ayesha has done BS in Information Technology with a simple goal to be a WordPress Designer. She brings both technical expertise and a designer’s eye to every project. Over the past four years, Ayesha has honed her skills in WordPress design, crafting sites that don’t just look great but are customized for seamless user experiences.

She deals every new project as a new design adventure, blending technology with creativity. Her approach is always thoughtful and detail-driven. Ensuring that each website she creates meets with audience expectations and stands out in a crowded digital space.

Experience:

8 Year of Experience

Islam Ud Din

Founder & Web Developer + Tech Specialist

“From his first lines of code to launching his own WordPress agency”

Years back Islam started his WordPress Development journey as a fresher having a Bachelor’s degree in Computer Science.  He got into web development at the time when digital presence was rapidly transforming. He founded WordPressExpert with his passion for building high-performance websites that seamlessly blend functionality and creativity. 

Over the past eight years, Islam has mastered the art of WordPress. As the founder, he has set a high standard for creativity and precision, focusing on solutions that don’t just meet client needs but exceed expectations. His expertise allows clients to turn ideas into digital realities, always with a blend of forward-thinking design and rock-solid performance.